Alex Hill
Alex is Associate Fellow at Saïd Business School (Oxford University), Senior Lecturer at Kingston Business School (Kingston
University), Visiting Professor at Gordon Institute of Business Science (Pretoria University) and part of the Duke Corporate
Education (Duke University) learning resource network where he teaches on a variety of postgraduate and executive programmes.
He received his PhD from Bath University based on a £0.5million research project led at Oxford University involving major
multinational companies including Shell, British Gas and Scottish and Southern Energy. The work challenged and assisted companies
to change established practices in order to meet the current and future expectations and requirements of their customers.
Prior to moving into the academic sector, he spent ten years in various divisions of the Smiths Group, a large engineering
multinational. During this period, responsibilities ranged from managing a business unit to providing consultancy support for
the Group's facilities in Europe, Middle East, Africa and Asia Pacific.
His clients include Abbott Laboratories, Anglo American, DeBeers, GKN, HSBC, John Crane, Natures Way Foods, Nexus Consulting,
Pokit, Sainsburys, Smiths Group, Standard Bank, Standard Life Assurance Company, Vestas and Wyeth.
He has published a number of books, journal articles and case studies including Strategic profiling: a visual representation
of internal strategic fit in service organizations, International Journal of Operations and Production Management (2007), How
to organise operations: Focusing or splitting?, International Journal of Production Economics (2007), Operations: Realising
its strategic role, Oxford University Press (2008), Manufacturing Operations Strategy, Palgrave Macmillian (2008) and Service
Operations Strategy (2008), Palgrave Macmillian.