Smiths Group - Learning & Development Platform

How to book your programme

If you have identified that one of these programmes might assist in meeting an identified development need please first discuss with your line manager and HR business partner before nominating yourself.

You might like to use the button "discuss" to e-mail a programme overview together with your personal learning objectives as a basis for this conversation.

Once having discussed and agreed with your manager and/or HR business partner that the programme would be of benefit you may nominate yourself by using the "registration" button.

This will take you through the completion of a learning contract and your registration will be copied to your manager and HR business partner. This learning contract contains all the information about the programme, your personal learning goals, any associated costs, the cancellation policy and your personal and invoicing details.

On receipt of your registration you will receive an e-mail confirming your booking and further instructions will be sent. Any investment cost listed will be invoiced to your business. Please see the cancellation and non attendance policy.

If you have any queries during this process please contact Smiths Group Learning & Development on +44 (0) 1371 878 502 or e-mail info@parallellines.co.uk.

Cancellations

In the event of a cancellation the following scale will apply:

Cancellation Notice	Charge
2 weeks or less	100%
More than 2 weeks and less than 6 weeks	50%
6 weeks or more	full refund

Substitute Participant

There is no fee for substituting one participant for another provided the substitute is suitable, we are advised in advance and new joining instructions and preparation work has been completed.

Non Attendance

We are not able to make a refund for non-attendance. The fee will include any training, catering and accommodation due.

Fee payment

Unless agreed otherwise invoices are dispatched on the confirmation of a booking onto a programme and must be settled prior to the commencement of the programme.

Investment

Prices quoted include tuition and materials on the workshop element of the programme. Venue costs vary by programme and location and full details are included within the joining instructions.

Accommodation

Our programmes are run at a variety of locations and every effort is made to ensure that we use good quality and service providers.

Bookings

Bookings for learning programmes can be made via the on-line registration facility which incorporates the learning contract. All registrations are copied to the individual's line manager and HR business partner. Bookings are acknowledged by a return e-mail to the participant and joining instructions are generated at least 8 weeks prior to the commencement of the programme.

Joining Instructions

Joining instructions are issued at least 8 weeks prior to an event and include details of the accommodation, pre workshop activity and access details to the Ashridge Virtual Learning Resource Centre. The participants' line managers are also kept in the loop with prompts to assist them in supporting their report in their learning.

Enquiries

At any stage and at anytime you can contact someone with any specific questions.

Call +44 (0) 1371 878 502.

E-mail info@parallellines.co.uk